Cloud-based platform to enhance the collaboration between SUPPLIERS - equipment manufacturing companies and their CUSTOMERS - industrial and production plants

The platform is specifically designed for B2B industrial application providing a wide and complete set of tools and functionalities as required for management of after sales activities.

     

E-BUSINESS SOLUTION TO SUPPORT THE AFTER SALES SERVICE

 

ONLINE ORDERS - Suppliers upload the database with Spare Parts List for their machinery and information about the available Technical Assistance Service. Customers are guided step-by-step through an interactive process for selecting and ordering online the Spare Parts and Technical Assistance Service.

TECHNICAL DOCUMENTATION - Suppliers upload the Technical Documentation for machinery and plants including drawings, technical specifications, instructions for operation and maintenance. Customers can easily access to view and download the Technical Documentation for each project and machinery.

   

SMART TOOL TO SIMPLIFY DAILY OPERATIONS

 

info@smartaftersales.eu